One simple plan. $299 a month.

We handle everything: automated review requests and follow ups sent via email, SMS, and QR codes, monitoring reviews across all major platforms including Google, Facebook, Yelp, Tripadvisor, Trustpilot, LinkedIn, Capterra, and G2, personally responding to every review within 1 business day, intercepting negative feedback before it goes public, displaying your best reviews on your website, and delivering weekly performance reports. You focus on your business while we manage your entire online reputation.

Yes. Every review your business receives, positive or negative, is personally read and responded to by a real person within 1 business day. Negative review responses are handled with professionalism and empathy, never with templates or automated replies. For reviews that mention specific context only you can answer, or anything that requires your direct input, we reach out to you first to make sure the response is accurate and appropriate before it goes out. Some clients prefer to handle negative reviews themselves and we accommodate that too. Either way nothing falls through the cracks. Local Service Reviews also includes a negative review intercept that catches unhappy customers privately before they post publicly, reducing the likelihood of negative reviews appearing in the first place.

Business owners are naturally too close to their own reviews to respond objectively. When you see criticism of your business it feels personal, and that emotional response often shows in your replies. You might get defensive, over-explain, or miss the opportunity to turn a negative situation into a positive demonstration of your customer service. As an outside professional, Local Service Reviews responds to every review with the right tone and messaging that protects your reputation and shows potential customers you handle feedback professionally. Consistency and speed also matter, and most business owners simply do not have time to monitor and respond to reviews every day.

The key to getting customers to leave reviews without being pushy is timing, brevity, and making it as easy as possible. Local Service Reviews sends review requests shortly after a completed job when the customer experience is fresh, using friendly and conversational language that feels natural rather than salesy. Every message includes a direct one click link to your review page so the customer can leave a review in under a minute. Up to 3 polite follow up reminders go out automatically if needed, spaced appropriately so they feel helpful rather than aggressive.

The best way to get more Google reviews is to ask every customer automatically right after their service is complete. Most businesses fail to get reviews because they ask inconsistently or only once. A reputation management system like Local Service Reviews sends automated review requests and up to 3 follow ups to every customer via email and SMS, making it easy for happy customers to leave a review with one click. Consistent, timely outreach is the single most effective driver of review volume for local businesses.

Automated review generation works by sending a branded review request to your customer via email or SMS shortly after their interaction with your business. The message includes direct links to your preferred review platforms, you can choose to show one platform or multiple so customers can pick where they feel most comfortable leaving a review. If they don't respond, follow up messages are sent automatically on a custom schedule tailored to your business. Everything goes out from your own branded domain so your customers see your business name, not a third party service. Local Service Reviews handles this entire process automatically for every customer without any effort on your part.

Managing reviews yourself for free requires you to manually ask every customer for a review, remember to follow up, monitor every review platform regularly, and craft professional responses to every review you receive. Most business owners either forget, run out of time, or feel uncomfortable asking. A reputation management service like Local Service Reviews automates the entire request and follow up process, monitors all platforms on your behalf, and has a real person personally respond to every review within 1 business day. The difference is consistency, professionalism, and zero time investment on your part.

Review requests are sent automatically via email and SMS from your own dedicated subdomain at reviews.YourWebsite.com so every message looks and feels like it comes directly from your business. Your customers never see a third party name. Up to 3 polite follow up messages go out automatically on a custom schedule tailored to your business if a customer does not respond to the first request. Customer contact information can be entered manually, imported through a CRM, or connected automatically through integrations like HubSpot, Stripe, Zapier, Make.com, CSV upload, email BCC, API, and more. Review requests can also go out via a branded QR code you place on kiosks, menu boards, receipts, door stickers, or business cards, so walk-in customers can leave a review on the spot.

We give you a branded QR code that links straight to your review page. You can place it anywhere your customers will see it: kiosks, menu boards, receipts, door stickers, business cards, or anywhere else they can scan. Anyone who scans it can leave a review in seconds, which is ideal for walk-in and high-traffic businesses.

Results from reputation management depend on how many customers your business serves and how consistently review requests go out. The more customers you serve, the faster your review count grows. Most local service businesses begin seeing new reviews come in within the first few weeks of the system being active. Improved visibility in Google local search results typically follows as your review volume and recency improve. Local Service Reviews sends automated weekly performance reports so you can track your progress from the very first week.

Our service is $299 per month. No setup fees. No long term contracts. Cancel anytime. Everything is included, there is nothing extra to figure out. If you have multiple locations or a unique situation, just reach out and we will work it out together.

We natively monitor Google, Facebook, Yelp, Tripadvisor, Trustpilot, LinkedIn, Capterra, and G2. We can also send review requests to any third party review site that provides a review link, so you can build your presence on any platform that matters to your business. Weekly automated reports pull data from every natively monitored platform and deliver a consolidated performance summary directly to your inbox.

Yes. If your business has a low star rating, the most effective way to improve it is by consistently generating new positive reviews from happy customers. Local Service Reviews automatically sends review requests and follow ups to every customer so your review volume grows steadily each month. As new positive reviews come in, your overall rating naturally improves over time. We also personally respond to every existing review, positive or negative, which shows potential customers that you are engaged and care about their experience.

When a customer receives a review request and indicates they had a poor experience by selecting 3 stars or less, they are directed to a private feedback form instead of a public review platform. Their feedback comes directly to us so you can review it and decide whether to reach out personally to resolve the issue. This gives you the opportunity to address problems privately before they become public one star reviews, and often turns an unhappy customer into a loyal one.

No. Our negative review intercept fully complies with Google's guidelines. While Google prohibits review gating, which means blocking unhappy customers from leaving a public review entirely, our system does not do that. After completing the private feedback form, every customer is still presented with a direct link to leave a public review if they choose to. The private form is an additional step, not a barrier. This meets Google's requirements while still giving you the opportunity to resolve issues before they go public.

When a customer leaves a bad review, the most important thing is to respond quickly and professionally. A well written response to a negative review shows potential customers that you take feedback seriously and handle issues with integrity. Local Service Reviews includes a negative review intercept that catches unhappy customers privately before they post publicly, giving you the opportunity to resolve the issue directly. For any negative reviews that do go public, every review is personally read and responded to by a real person within 1 business day, never with an automated or templated reply.

Yes, reputation management is worth it for a small business because 97% of consumers read reviews before hiring a local service provider. A steady stream of positive recent reviews directly increases your visibility in Google local search results, builds trust with potential customers before they ever contact you, and helps you win more jobs without spending more on advertising. For a home service business where a single job can be worth hundreds or thousands of dollars, the return on a $299 monthly investment in reputation management is typically immediate.

No, Local Service Reviews does not require a long term contract. Our reputation management service is month to month with no setup fees and no cancellation penalties. You can cancel anytime. We believe the results speak for themselves and that no business should feel locked into a service that isn't working for them.